March 24, 2010

India and China May Not Be the Only Answer

An offshoring expert, Kevin D. Stringer, argues that companies could compete and profit best by outsourcing to small, more developed countries.
... But more important, costs aren’t the only criteria to consider. Increasingly, offshoring is used to transfer overseas such brainy jobs as financial research, analytics, chip design, legal services, clinical trials management, and even magazine or book editing. Given that activity is trending from low-level to high-order functions, countries such as India and China known best for cheap labor and large populations become less and less attractive. Their overall subpar literacy and productivity levels, the endemic weaknesses in their educational systems, and their minimal environmental regulations make these nations ill-suited for high-end tasks, which companies must increasingly rely on as a potential competitive distinction and a way to differentiate themselves in the knowledge-based economy.
strategy+business
India and China May Not Be the Answer

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