I wrote this article for Idea Hub: American Express OPEN Forum. See if it's helpful in offering you fresh ideas on how to take your SMB to the next level.
One action:
Move into new markets. Can you build or acquire additional capabilities on an as-needed basis? These new markets can be adjacent, emerging or overseas, but only “if you have practical and immediate advantages there,” adds Treacy. Have you thought about going global? What’s stopping you? Somebody in another country is probably yearning for your product or service because they need it.
